Hi. Approval Task has a Comment outcome. How can one supply this comment via email? Web?
Hi Jeremiah via email is common.
when responding to a Task email, you can reply to the email writing your desired outcome first, followed by full stop ‘.’ anything you write after the ‘.’ will be considered as comment.
for example if you are replying to a task and would like to approve it with some comments, you would write something like this:
Approved. Just make sure the documents are in order
So the first part, i.e. Approved, would be the outcome and the second part after ‘.’, i.e. “Just make sure the documents are in order”, will be the comment.
Hope that helps.